General
Smoke-free property
Heating
Family rooms
Facilities for disabled guests
Designated smoking area
Packed lunches
Non-smoking rooms
Room service
Pet bowls
Shared lounge/TV area
Elevator
Food & Drink
Wine/Champagne (Paid)
Kids' meals (Paid)
Special diet meals (on request)
Bar
Restaurant
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Snack bar
Fruit
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Access to healthcare professionals
Thermometers for guests provided by property
Safety & security
Fire extinguishers
Smoke alarms
CCTV outside property
CCTV in common areas
Security alarm
Key access
Safe
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Breakfast to-go containers
Outdoors
Outdoor furniture
Garden
Terrace
Sun deck
Picnic area
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Front Desk Services
Baggage storage
Private check-in/out
24-hour front desk
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Spa
Fitness center
Fitness
Cleaning Services
Daily housekeeping